3vk Privacy Policy — Your Data Is Safe With Us

1Introduction & Commitment

3vk (https://3vk.fun) takes your privacy seriously. This Privacy Policy explains what personal information we collect when you use our website or mobile application, how that information is used, and what rights you have.

By using 3vk's services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

We may update this Privacy Policy at any time. Any changes will be published on this page with a revised date, and for significant updates, you will be notified via email or in-app notification.

2What Information We Collect

3vk collects certain information necessary to provide its services. This falls into two categories — what you provide directly, and what is collected automatically during your use of the platform.

We collect only what is necessary — nothing more. Sensitive data such as passwords is always stored in hashed form.

3How Collected Information Is Used

3vk uses your data only for specific, legitimate purposes. We follow a data minimization principle to protect your privacy.

• Account Management: For registration, login, and profile updates.
• Payment Processing: To process deposits and withdrawals securely.
• KYC Verification: For age verification and identity confirmation.
• Security: To prevent fraud, money laundering, and unauthorized account access.
• Customer Support: To address your complaints and queries.
• Promotions: To inform you of relevant offers and bonuses (you may opt out at any time).
• Legal Compliance: To meet the requirements of applicable laws and regulatory bodies.
• Platform Improvement: To analyze usage patterns and improve our service quality.

4Data Storage & Security

3vk employs industry-standard technical and organizational measures to keep your data secure.

• Encryption: TLS/SSL encryption is applied to all data transmissions.
• Secure Servers: Data is stored in secure, internationally certified data centers.
• Access Control: Only authorized personnel may access data on a need-to-know basis.
• Regular Audits: Security audits and vulnerability assessments are conducted on a regular basis.
• Data Backup: Regular backups are taken to prevent data loss.

How long we retain your data depends on the type of service and applicable legal requirements:

• Active account data: Retained until the account is closed.
• Transaction records: Retained for a minimum of 5 years as required by law.
• Inactive accounts: Deletion process begins after 12 months of inactivity.

5Data Sharing Policy

3vk does not share your personal data with third parties. However, exceptions may apply in the following limited and lawful circumstances:

• Payment Providers: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the minimum information required to process transactions.
• Legal Obligations: We may be required to disclose information under a court order or government directive.
• Fraud Prevention: Cooperation with regulatory authorities to combat organized fraud.
• Business Transfer: In the event of a company merger or acquisition, the new owner is required to comply with the same privacy policy.

6Cookie & Tracking Policy

3vk uses cookies and similar technologies on its website and app to enhance your experience and keep the platform running smoothly.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand how the platform is being used — you may opt out at any time.

Most browsers allow you to manage cookies. However, disabling essential cookies may affect the functionality of certain services.

7Your Rights

As a 3vk platform user, you have the following rights over your own data:

• Right to Access: You may request to view the information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that your data be restricted to specific purposes only.
• Right to Portability: You can request a copy of your data in a readable, portable format.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

To exercise any of these rights, email us at support@3vk.fun. We will respond within 30 business days.

8Children's Privacy

3vk strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If a minor has accidentally created an account:

• If age cannot be verified during KYC, the account will be automatically closed.
• All collected data will be securely deleted.
• If a parent or guardian suspects their child is using an account, they are urged to contact us immediately.

9Contact & Complaints

If you have any questions, concerns, or complaints about our privacy policy, please get in touch. We're always happy to help in Bengali.

• Email: support@3vk.fun
• Live Chat: Via website & app, 24/7
• Response Time: Usually within 30 minutes

For privacy-related requests, send an email with "Privacy Request" in the subject line. Once your identity is verified, we will act within 30 business days.